Mountain Green: Frequently Asked Questions

Are your products safe for my sensitive skin?
Yes! Mountain Green was founded 20 years ago with the specific goal of providing "skin sensitive" products to people. Since then we have expanded our line of products, but always with skin sensitivity in mind. Our products are formulated only with the gentlest surfactants, and no harsh chemicals or perfumes that might irritate sensitive skin.

Are your products biodegradable?
Yes, all of our products are plant-based with no harsh chemicals and therefore they biodegrade quickly with minimal environmental impact.

Can your dryer sheets be used more than once? Do they disintegrate in the dryer or do they need to be thrown away?
Our dryer sheets are a woven, micro fiber cloth. They do not disintegrate in the dryer, but they can only be used once to soften and remove static in the dryer. After that, they make a great dusting cloth until you wish to toss them. Unfortunately, they do not disintegrate, but we are always trying to improve our products
to make them more environmentally friendly!

Why should I buy the refill pouch?
The refill pouch uses 85% less energy and resources to create than another bottle. In addition it creates 85% less waste in areas where it is not yet recyclable. By buying a refill pouch, not only can you reduce and recycle, you are also reusing-your bottle!


What is the difference between Baby Free and Clear detergent and regular Free and Clear detergent?
The Baby Free & Clear detergent contains an extra surfactant (cleaning agent) that the regular Free & Clear detergent does not. This extra surfactant is designed to get out uniquely "baby" stains, so it is the perfect choice for babies, toddlers, or anyone else who gets their clothes a bit dirtier than most. Rest assured, however, that even though there is greater cleaning power, it is still extremely gentle for Baby's sensitive skin!

Where to buy:
Sprouts, select Whole Foods and many natural product stores carry our products. Added this summer were Drug Fair, Ingles, Giant Eagle and Kroger stores with natural sets. Hannafords, Schodack, and Sweetbay are coming in August. Online is also available. Money saving Hint - the cost of shipping is about the same whether you buy a case or just one bottle, so stock up and save!

I cannot find the 100 ounce product. Do you still have it?
We no longer make the 100 ounce 2X product and we do not sell the 64 ounce product online because of the prohibitive cost of shipping and the higher likelihood the product will be damaged in shipping and leak. Instead, we sell the 32 ounce 3X product and the 20 ounce refill pouches.

Are your products suitable to use in a HE front loading machine?
Yes, all of our products are formulated for use in High Efficiency machines and are low sudsing.

Are your products considered vegan?
Yes! We never use animal products or animal testing in any of the products we make.

I have a problem with static in my dryer even when I use a dryer sheet - any suggestions?
It is important to make sure that you do not overload your dryer and that you do not over dry your clothes. We always recommend putting the dryer on the "regular dry" setting and then, if your clothes are still not dry, to let them go a little longer. Letting them tumble around while already dry just leads to static build up and undoes the work of any fabric softener or dryer sheet you may have used (also it wastes energy!).

Do you sell your products by the case pack?
Yes, click on the "case packs" tab to see all products available by the case. Buying by the case is a great way to save money on shipping, because the cost to ship an entire case is comparable to the cost to ship just one bottle!

What is the Carefree laundry club?
The Carefree Laundry Club is an "of the month" style club where you pick the products you would like to receive and they are sent to you automatically every month. Learn more at www.carefreelaundryclub.com.

What is the difference between the 2x and 3x detergent?
3X detergent is a more concentrated version of our already concentrated 2X detergent. The only difference is that you use less per load (1oz for the 3X vs. 1.5 oz for the 2X).

Do you have a list of your ingredients?
Yes click here: Ingredients

Do your products contain phthalates?
No, none of our products contain phthalates.

Are your products wheat/gluten free?
Yes, our products are corn and coconut based.

Do your products contain SLS (Sodium Lauryl Sulfate) or SLES (Sodium Lauryl Ether Sulfate/ Sodium Laureth Sulfate)?
No, we do not use SLS or SLES in our products.

Do you ship to Canada?
Unfortunately, at this time, we do not ship to Canada.

Where are Mountain Green Products Manufactured?
We blend all our products in our carbon neutral facility in Tempe, Arizona.